Privacy and cookies
Coolen Engineering B.V., Roorveld 2, 6093 PL Heythuysen, the Netherlands (Chamber of Commerce 88018997), is responsible for processing personal data through this website and in our contacts with customers, suppliers and other business contacts. We handle your data with care and process no more than necessary.
This statement was last updated on September 30, 2026.
Which data we process
Through the website. The data you enter yourself in the contact form and the "Discuss your project" form: name, company name, email address, phone number and, if applicable, your address. This also covers the project information you share, including uploaded files such as drawings, 3D models and specifications.
Technical data. Data your browser sends along, such as IP address, browser type and pages visited.
As a business contact. Name, job title, business contact details, invoicing and payment details, and correspondence about quotations, orders and projects. This applies to contacts at customers, suppliers and subcontractors.
As an applicant. Your CV, cover letter and contact details, and anything else you share with us during the application process.
What we use your data for
Answering your question, preparing a quotation and keeping in touch about your project.
Legal basis: (preparing) a contract.
Performing a contract: delivering, communicating, invoicing and payment, including purchases from our suppliers.
Legal basis: performance of a contract.
Meeting the statutory tax retention obligation.
Legal basis: legal obligation.
Quality records and traceability under ISO 9001.
Legal basis: legitimate interest in meeting quality and customer requirements.
Assessing your application.
Legal basis: preparing an (employment) contract.
Protecting forms against spam and abuse.
Legal basis: legitimate interest in a secure website.
Measuring website use and improving the website (Google Analytics 4).
Legal basis: your consent through the cookie banner.
Recognizing which companies visit our website (Leadinfo).
Legal basis: your consent through the cookie banner.
Direct marketing. If you are a customer, we may email you about products and services similar to those you bought from us before (legitimate interest). We only send marketing messages to other contacts with their prior consent. Every mailing contains an unsubscribe link.
You are not obliged to provide personal data, but without it we may not be able to handle your request or order. We do not use your data for automated decision-making and never sell it to third parties.
Who we share your data with
We only share your data with parties that help us run our website and services: our hosting provider (storing the website and form submissions), Mailgun (sending emails from the forms, servers in the EU), Google (Analytics), Leadinfo (recognizing companies that visit our website), the external provider of our ERP environment (sales and purchasing administration), Microsoft (email and file storage through Microsoft 365) and Mailchimp (sending our newsletter). We also share data with suppliers and subcontractors where needed to carry out an order, and with government authorities when the law requires us to.
Parties that process data on our behalf do so on our instructions and under a data processing agreement.
Some of these parties process data outside the European Economic Area. That data is then protected by appropriate safeguards, such as the EU-US Data Privacy Framework or the European Commission's standard contractual clauses.
How long we keep your data
Form submissions and quotations without follow-up
Up to 12 months after completion or the last contact.
Data for a quotation or order that goes ahead
7 years after the end of the financial year (statutory tax retention).
Quality and traceability records
As long as legal or contractual requirements prescribe. Without such a requirement, up to 5 years after delivery.
Applications
Up to 4 weeks after the end of the application process. With your consent, we keep your data for up to 1 year in case a suitable vacancy comes up later.
Email address for direct marketing
Until you unsubscribe or withdraw your consent.
Statistics in Google Analytics
Up to 14 months.
When these periods end, we delete or anonymize your data.
Cookies
This website uses cookies and similar technologies.
Functional cookies are needed for the website to work and are placed without consent. They store your language choice (NL/EN), your cookie choice and, for administrators only, the login session.
Google Analytics 4 statistics cookies (_ga and _ga_<ID>) are only placed if you consent through the cookie banner. They measure how the website is used and expire after at most 14 months.
Leadinfo is likewise only loaded with your consent. Leadinfo uses the IP address to recognize which companies visit our website and which pages they view, and places cookies for this.
You can change your choice at any time through the cookie settings at the bottom of the website, or by deleting cookies in your browser.
Your rights
You have the right to access your personal data, have it corrected or deleted, restrict its processing, object to it and have it transferred. You can always withdraw consent you have given.
Send your request to info@coolen.engineering or call +31 (0)475 745 599. We respond within one month. To prevent misuse, we may ask you to prove your identity.
Not satisfied with how we handle your data? You can file a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.
Security and changes
The website uses a secure connection (HTTPS). Only employees who need your data for their work have access to it. We take appropriate technical and organizational measures to protect your data against loss and unlawful use.
We may update this statement, for example when we start using new services or tools. The current version is always on this page.